The aim
Kaiser GmbH & Co. KG planned to digitalise its configuration process for fibre optic building distribution boards in order to meet the increasing demands of the market. The company was looking for a solution that would not only improve internal efficiency, but also offer customers – especially system integrators, electrical installers and planners – a simple and intuitive way to develop customised solutions. At the same time, the new software had to be able to interact with existing internal systems, such as the PIM and CADENAS, in order to always integrate up-to-date product data. Another goal was to simplify the entire process of planning, documentation and ordering through automation in order to save time and minimise the susceptibility to errors. The new solution should therefore serve as a central tool in the company's digital transformation and significantly increase both customer satisfaction and internal productivity.
Furthermore, Kaiser wanted a solution that was suitable for both experienced professionals and less tech-savvy users. The solution should not only offer an intuitive user interface, but also a high degree of flexibility to handle complex projects. It was important that Kaiser employees could use the configurator for internal planning and as support in sales, while external users such as electrical installers and system integrators could use the tool as a self-service solution for their own projects. In addition to efficiency, the user-friendliness and expandability of the system were therefore also a priority.
The solution
To meet Kaiser's requirements, a comprehensive, web-based fibre optic configurator was developed to provide a user-friendly and flexible solution. The configurator allows users to customise fibre optic building distributors by guiding them through an intuitive user interface that supports both simple and complex configurations. Thanks to the 3D visualisation, users can visually check and adjust their configuration, making planning easier and reducing the likelihood of errors. A particular highlight of the solution is the automatic generation of project documentation in PDF format, which includes assembly drawings as well as detailed parts lists that can be used for ordering and planning.
The integration of CADENAS and the PIM system ensures that up-to-date article data is always available in the configurator. This enables Kaiser to plan customers' projects with the latest components without having to maintain data manually. The configurator has also been designed so that it can be used by both internal Kaiser employees and external customers. Employees benefit from enhanced project management functions, while customers can plan and submit their projects to Kaiser independently thanks to easy access to the required configuration tools. Seamless integration into Kaiser's existing IT infrastructures ensures smooth data synchronisation and process handling.
In addition to the core functionality, the fibre optic configurator also enables the management of projects via a central project overview, in which users can view, edit or duplicate their previous configurations. This makes the configurator not only a planning tool, but also a powerful administration and documentation tool. Thanks to the flexible export functions, such as exporting parts lists as CSV files, the configurator can also be integrated into other business applications, which increases efficiency throughout the entire value chain.
A few words from KAISER
The configurator simplifies complex applications, speeds up internal processes and enables seamless IT integration. For our customers, this means efficient planning and implementation of elaborate projects. With Resolto's open interfaces, we can map end2end processes and set another milestone in our digitalisation strategy. (Translated by Resolto from the original in German)
Andreas Vehreschild
Chief Digital Officer
Kaiser Group
